The purpose of the project was to come up with new information architecture and user interface for Morpheus which is front end of Data Center. The main challenge of this project was: what does a user want to see out of huge data centre; everyone has different requirements and each one uses this data differently so how does one extract the meaning of these numbers.
In the initial brief, the company handed me three products built in house: MEMO, NEO and Morpheus. Neo is a content management tool used to manage and publish content in all the sites (where servers are located)in India. NEO is a server monitoring and troubleshooting tool, and Morpheus is front end of data centre, and shows the performance report of various applications through report. After reviewing all three products I wanted to work on only a single product, Morpheus which plays a major role in decision making and making further marketing strategies.
At first, I tried to understand Morpheus from my own perspective. I performed heuristic evaluation and went through the various terms used in Morpheus. It helped me to understand the information flow and information architecture.
User study was done through questionnaires, detailed interviews and observation. This helped me gather demographic data, work profile, sphere of interaction, work flow and typical day of user. After analysis of voice data, and workflow used artefacts came the phase of synthesis to generate design solutions. |